The Sumo Advantage+ is a bespoke support product whereby Sumo Technologies take control of the health of an organisation’s user devices at both the strategic and tactical level. Support, service, and repair of these products is then provided in a proactive rather than reactive manner by taking a long-term view of product life-cycles and determining the impact of potential hardware or software changes. The objective is to keep our devices in use as long as practical as well as handling with day-to-day product failures or breakages.
Unlike other products such as a Technology Refresh, The Sumo Advantage+ is not about replacing all your technology at the end of a nominal time period, which is good for the environment. Also, a company can adopt The Sumo Advantage+ at almost any point in a product life-cycle, unlike an extended warranty or hardware refresh.
Not using our hardware, not an issue, Sumo Technologies provide repair, maintenance, and disposal of some of the largest technology companies in the world, such as Oracle® and Techdata®.